Privacy Policy
Rodriguez Property Management, LLC | rodriguezpropertymanagement.com
Effective date: October 9, 2026
This Privacy Policy explains how Rodriguez Property Management, LLC (“Rodriguez Property Management,” “we,” “us” or “our”) collects, uses, shares and protects personal information when you visit rodriguezpropertymanagement.com, contact us, apply to rent a property, rent from us, hire us to manage or sell your property, or call, email or text us. By using our website or services, you agree to the practices described here.
1. Information we collect
Information you give us
Contact details: your name, phone number, mobile number, email address and mailing address.
Rental applications: information you provide to apply for a rental, such as employment and income details, rental history, references, household members, pets and vehicles, and identification and other details needed for tenant screening.
Resident records: lease details, rent payments and balances, maintenance requests, and our communications with you.
Property owner records: property addresses, management agreements, information needed to send owner payments and tax forms, and our communications with you.
Real estate transactions: information you share when buying or selling a home with us.
Text messaging consent: the fact that you agreed to receive text messages from us, when and how you agreed, and any opt-out request.
Information collected automatically
Device and usage data: IP address, browser and device type, pages viewed, referring page, and the date and time of your visit.
Cookies and similar technologies: small files that help the website work and help us understand how it is used. See section 6.
Information from other sources
With your authorization, we receive tenant screening results such as credit, eviction and background reports from consumer reporting agencies. We may also receive information from references you list, from property owners, and from service providers that support our business.
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2. How we use information
Respond to inquiries and schedule showings.
Process and screen rental applications.
Prepare leases, collect rent and handle maintenance requests.
Manage properties for owners, including statements and payments.
Help clients buy and sell real estate.
Send service-related calls, emails and text messages.
Ask for feedback about our services.
Maintain, secure and improve our website and services.
Comply with the law, including fair housing, tax and recordkeeping requirements.
3. Text messaging (SMS)
If you give us your mobile number and agree to receive text messages, Rodriguez Property Management may text you about your inquiry, application, lease, property or transaction. Messages may include showing and appointment scheduling, application status, rent and payment reminders, maintenance updates, owner account updates, and requests for feedback about our services.
Consent: we text you only if you have agreed to receive messages. Consent to receive text messages is not a condition of renting, buying or using any of our services.
Message frequency: message frequency varies based on your interactions with us.
Cost: message and data rates may apply, depending on your mobile plan.
Opt out: reply STOP to any message to stop receiving texts. You will receive one confirmation message and no further texts unless you opt in again.
Help: reply HELP for help, or call us at (407) 936-4061.
Carriers: mobile carriers are not liable for delayed or undelivered messages.
We do not sell, rent or share your mobile phone number, text messaging opt-in data or consent with third parties, affiliates or lead generators for marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the sharing categories described in this policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, other than the messaging service providers and mobile carriers that deliver our text messages on our behalf.
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4. How we share information
We do not sell personal information. We share it only as described below, and always subject to the text messaging limits in section 3.
Service providers: companies that help us run our business, such as property management and resident portal software, payment processing, website hosting, email and text message delivery, review management and accounting. They may use your information only to provide services to us.
Tenant screening companies: consumer reporting agencies that process rental applications, only with your authorization.
Property owners: limited information about applicants and residents of the property they own, as needed to manage it.
Contractors and vendors: maintenance and repair providers, limited to what is needed to complete the work, such as your name, phone number and unit address.
Real estate transactions: other parties involved in a purchase or sale you take part in, such as agents, lenders and title companies.
Legal and safety: when required by law, court order or government request, or to protect the rights, property or safety of Rodriguez Property Management, our clients, residents or others.
Business transfers: in connection with a merger, sale or transfer of our business. Text messaging opt-in data and consent are not transferred to another business for its own marketing use.
5. Your choices and rights
Text messages: reply STOP to opt out at any time.
Email: use the unsubscribe link in a message or contact us to be removed.
Access, correction and deletion: contact us to ask what personal information we hold about you, to correct it, or to ask us to delete it. We will respond as required by applicable law and may need to verify your identity first. Some records must be kept to meet legal, lease or tax obligations.
Cookies: you can block or delete cookies in your browser settings. Some website features may not work without them.
6. Cookies and analytics
Our website uses cookies and similar technologies to operate the site, remember preferences and measure traffic. Third-party features on our site, such as the resident portal, rental listings, embedded reviews and social media links, may set their own cookies and collect information under their own privacy policies.
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7. Data retention
We keep personal information for as long as needed to provide our services, manage leases and properties, maintain business and tax records, resolve disputes and meet legal obligations. Records of text messaging consent and opt-out requests are kept for as long as needed to show compliance.
8. Security
We use reasonable administrative, technical and physical safeguards to protect personal information, with extra care for application and financial information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Children’s privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13, except basic details about minor household members that an adult applicant chooses to list on a rental application.
10. Third-party websites
Our website may link to websites we do not control, including the resident portal and listing sites. This Privacy Policy does not apply to those sites, and we encourage you to read their privacy policies.
11. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on rodriguezpropertymanagement.com with a new effective date.
12. Contact us
Questions or requests about this Privacy Policy or your personal information:
Rodriguez Property Management, LLC
1633 E Vine St, Suite 107, Kissimmee, FL 34744
Phone: (407) 936-4061
Website: rodriguezpropertymanagement.com